Accessibility

Accessibility Statement for Best Western Plus Hilltop Inn

Best Western Plus Hilltop Inn is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Best Western Plus Hilltop Inn is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. While the industry is not operating from approved, regulated legislation, Best Western Plus Hilltop Inn is committed to our good faith effort to follow the Web Content Accessibility Guidelines (WCAG) guidelines.

Feedback

We welcome your feedback on the accessibility of Best Western Plus Hilltop Inn.

  • Phone: 1+ 530-221-6100
  • E-mail: [email protected]
  • Postal address: 2300 Hilltop Dr, Redding, California, 96002-0508, USA

We try to respond to feedback within 7 business days.

Hotel Accessibility

Entry

  • Accessible entry and passage doors (Front door 41" width and room doors 32" width)
  • Accessible parking spaces for cars in the self-parking facility (the ADA parking is 116” in width)
  • Loading and unloading zone is 100” in width
  • Van-accessible parking in the self-parking facility
  • Accessible public entrance that is graded to the parking lot
  • Accessible registration desk
  • Wheelchair accessible elevator

Entrances

  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible route from the hotel’s accessible public entrance to the swimming pool

Facilities

  • Accessible hotel restaurant
  • Accessible exercise facility
  • Accessible swimming pool
  • Widened doorways and maneuvering space

Guest Rooms

  • Accessible guest rooms with mobility and hearing-accessible features
  • Adjustable showerhead
  • Alarms - Visual Strobe
  • Braille room numbers
  • Closed captioning on televisions or closed captioning decoders
  • Grab bars in guest room
  • Ground floor rooms (in case of emergency)
  • Lowered height of bed
  • Lower countertops in washrooms
  • Roll-in shower
  • Tubs with grab bars
  • Service support animals welcome