Accessibility Statement for Best Western Plus Hilltop Inn

Best Western Plus Hilltop Inn is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Best Western Plus Hilltop Inn strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) on our website. While the industry is not operating from approved, regulated legislation, Best Western Plus Hilltop Inn is committed to our good faith effort to follow the Web Content Accessibility Guidelines (WCAG)guidelines.

Feedback

We welcome your feedback on the accessibility of Best Western Plus Hilltop Inn.

Phone: 1+ 530-221-6100
E-mail: info@TheHilltopInn.com
Postal address: 2300 Hilltop Dr, Redding, California, 96002-0508, USA

We try to respond to feedback within 7 business days.

Hotel Accessibility

Entry

 Accessible entry and passage doors (Front door 41" width and room doors 32" width)
 Accessible parking spaces for cars in the self-parking facility (the ADA parking is 116” in width)
 Loading and unloading zone is 100” in width
 Van-accessible parking in the self-parking facility
 Accessible public entrance that is graded to the parking lot
 Accessible registration desk
 Wheelchair accessible elevator

Entrances

 Accessible route from the accessible public entrance to the accessible guestrooms
 Accessible route from the accessible public entrance to the registration area
 Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
 Accessible route from the hotel’s accessible public entrance to at least one restaurant
 Accessible route from the hotel’s accessible public entrance to the business center
 Accessible route from the hotel’s accessible public entrance to the exercise facilities
 Accessible route from the hotel’s accessible public entrance to the spa
 Accessible route from the hotel’s accessible public entrance to the swimming pool

Facilities

 Accessible hotel restaurant
 Accessible exercise facility
 Accessible swimming pool
 Widened doorways and maneuvering space

Guest Rooms

 Accessible guest rooms with mobility and hearing-accessible features
 Adjustable showerhead
 Alarms - Visual Strobe
 Braille room numbers
 Closed captioning on televisions or closed captioning decoders
 Grab bars in guest room
 Ground floor rooms (in case of emergency)
 Lowered height of bed
 Lower countertops in washrooms
 Roll-in shower
 Tubs with grab bars
 Service support animals welcome